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In a Meeting


About Mediation

Mediation is a process in which a neutral third person, called a mediator, works with people to encourage effective communication and to help them reach a better understanding of their dispute and a possible resolution.

Mediation is informal and non-adversarial.  The objective of the process is to help people in a dispute reach a better understanding of one another and a mutually acceptable and voluntary agreement.  

In mediation, decision-making is entirely in the hands of the people in the dispute.  The mediator acts as a facilitator, guiding the parties in identifying issues and interests, engaging in joint problem-solving, and exploring creative settlement alternatives. 




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  • The focus is on the persons involved in the dispute

  • Decision-making is in the hands of the people in the dispute​​

  • Persons in the dispute control the outcome

  • Mediation saves time and money spent going to court

  • Mediation helps preserve relationships

  • Mediation is private and confidential (with some limited exceptions)

  • Control of outcome generates satisfaction and compliance with the mediated agreement

  • Mediation can be done online (see below)


  • Mediation services are available online via Zoom.

  • Zoom mediation sessions are conducted with a secure business account.

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